Corinium Museum Ticket Portal


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FAQs / Help

How do I use my DigiTickets?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.

Do you issue refunds?

No, we regret we are unable to issue refunds online.  Please contact the museum reception.

What happens when I buy a ticket online?

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number.  Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.

I don't have a printer...

You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.

Is there wheelchair access?

Yes, please see our accessibility guide

Can I purchase a ticket at the museum or on the day of the event?

You can purchase a ticket in person from the museum reception in advance. If there are spaces available you can also book on the day, however we recommend booking in advance to avoid disappointment.  

How can I get in contact with you?

Corinium Museum

Park Street, Cirencester, GL7 2BX

Tel: 01285 655611